Job Summary (Brief overview on scope of job responsibility) Responsible for office overall administration; For the inspection, responsible for monitoring the overall performance of business/operation, building up business strategy & improvement plan with implementation schedule & deployment of necessary resources to foster the long-term business development in the region; For assessment and audit, monitor the overall performance of business/operation, building up business strategy & improvement plan with implementation schedule & deployment of necessary resources to foster the long-term business development in the region; Interrelationships (Other key functional or communication lines) Report to Taiwan General Manger Work with other functional department managers; Work with other Operation Office Managers and CRM. Job Responsibility & Accountability (Key roles, functions & accountabilities) Plan Based on xxx Taiwan’s strategy/objective, set up office level objectives and corresponding short-term and medium-term business/operation plan; Organization Ensure that resources are effectively deployed to ensure operations’ conformity with xx values / Code of ethics/ Procedures through effective training and implementation of quality management system; Responsible for the building up of management team; Responsible for the establishment, maintenance and improvement of human resource competence structure; determine training needs, organize training and competence development work for underling to ensure they can be continually competent for their jobs assigned; Monitor and review manpower / capacity planning to ensure the adequacy for business operation and improvement Responsible for the overall monitoring of the process and result of Performance Management Program; Leading Based company’s core values, business values and policy, drive the culture establishment in each office; Provide leadership, direction and management to the operations with the primary objective of achieving the highest customer satisfaction and meeting business line objectives. Oversee business forecasts/targets, annual budgets, and control the daily operation, preside administrative and specific topic meeting; Manage and coordinate the interface and relationship of each department, solve problems, and create an environment, which encourages open & transparent communication, ensure the smooth operation and continual improvement achievement; Responsible for the achievement and improvement of the performance of health, safety and environment management, ensure zero accident occurrence; Control Monitoring the budget and cost, and approval local expense by the permit of GM; Approve the documents issued on behalf of office; Responsible for urgent and significant event handling; Complete other tasks assigned by general manager; Performance review and continual improvement planning Report office situation & insight to Taiwan General Manager & propose / recommend any appropriate actions. Looking ahead and drive continual improvement through office level management review, and responsible for the preparation of inputs material for xxx China level management review and attend China Management review; Required Skills & Qualifications (What skills are required for this position) Bachelor’s Degree with at least 8 years of experience in inspection related business whereas at least 4 years at managerial level, With proven track record in internal/external client relationship management. Superior attention to detail with ability to analyze, problem solve and follow-up with solutions in a time sensitive environment Strong written and verbal communication skills with understanding & other cultural factors. Excellent leadership and strong business acumen Proficient in written and spoken English and Mandarin